Shipping policy
Shipping Policy
At Dogly Co, we are committed to delivering your order quickly and reliably.
Processing & Delivery Time
All orders are processed and delivered within 2–7 business days.
Orders are typically processed within 1 business day, and shipping times may vary slightly depending on your location.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Shipping Locations
We currently ship within the United States.
Shipping Costs
We offer free standard shipping on all orders.
There are no hidden fees — the price you see at checkout is the final price you pay.
Tracking Your Order
You will receive a tracking number via email once your order has been shipped.
Please allow up to 24 hours for tracking information to update.
Delays
While we aim to meet our delivery timeframes, delays may occasionally occur due to factors beyond our control, such as carrier issues or high demand periods.
Dogly Co is not responsible for delays caused by shipping carriers.
Incorrect Address
Please ensure that your shipping information is accurate at checkout.
Dogly Co is not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact us.
We will do our best to assist you, but Dogly Co is not responsible for lost or stolen packages confirmed as delivered by the carrier.
Contact
If you have any questions regarding shipping, please contact us at:
Doglyco@outlook.com
We aim to respond within 24 hours.